Sales & Customer Manager

Are you recognized for your proven ability to sell and communicate your products or services effectively? Do you have a talent for fostering strong team spirit around shared goals? Are you a self-driven leader with an entrepreneurial mindset, determined to exceed targets with relentless motivation?
Then, our vibrant and inspirational company is looking for someone like you in Cameroon: Enko la Gaieté in Yaoundé is looking for its new Sales & Customer Relations Manager.

Dear candidates, thank you for your interest in Enko Education. Please check that your profile meets the characteristics highlighted in bold below. A selection questionnaire is included in the application stage.

You are a results-driven professional with a proven track record in growing sales portfolios and managing customer satisfaction, even for lesser-known brands.  With at least five (5)  years of experience, you have honed your leadership skills, successfully managing and developing sales teams to achieve ambitious targets. You’re not only tech-savvy, leveraging digital tools to create compelling product communication, but you also excel at organizing a wide range of events with commercial objectives.

Your analytical mindset is widely recognized, enabling you to conduct thorough diagnostics, gap analyses, and make strategic recommendations. You’re comfortable with data and numbers, using them to design and implement data-driven strategies. Whether through managing the budget for your own business or identifying cost-effective solutions, your ability to handle budget and plan helps maximize results while ensuring transparency and collaboration.

No social media platform holds any secrets from you, and you know how to engage and attract new clients through innovative approaches. You’re fluent in both French and English, and ensure impactful communication with diverse audiences. Whether you hold a bachelor’s degree or higher, your critical thinking, agility, and organizational skills set you apart as a structured, autonomous leader who thrives on achieving results. 

Job Accountabilities:

As part of your responsibilities, you will be required to: 

• (Strategy) Defining the school’s student recruitment and retention strategy, based on group guidelines and your expertise, and collaborating with the Marketing Manager to get a deep understanding of the local market. 
• (Sales) Ensuring the school achieves its new enrolment target and a constant positive organic growth.  You will build strong partnerships with internal and external stakeholders to generate prospects. You will interact daily with the prospects during recruitment season to convert them into clients and report each interaction into the CRM tool.
• (Retention)  Making sure the school achieves a minimum of 90% and constantly increasing student retention rate, and achieving a high level of parent satisfaction and engagement. 
• (Reporting) Providing you local management with insights and recommendations based on analysis of facts and data.
• (Management) Supervising and coordinating the local admission team (admission assistant, marketing intern) to implement the student recruitment strategy.
• (Awareness) Be the guardian of the Enko Brand in Cameroon and ensures Enko La Gaieté is the School of Choice for parents.
   
• You will act  as the primary interface between the HoS and the Central operations team.
• You will report to the Head of School

Enko Education is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference.

Enko Education schools are committed to child safeguarding and promoting the welfare of students and young people and expect all staff, volunteers, and other third parties to share this commitment. Safer recruitment practices and pre-employment checks will be undertaken.

About Enko Education

Enko Education is a fast-growing group of African international schools, increasing access to the world's best universities for learners across Africa.

Enko Education has developed innovative programmes leading to globally recognised and sought-after qualifications. Since the opening of its first school in Yaoundé in September 2014, Enko Education has established an African group of 15 international schools in 10 countries in Sub-Saharan Africa. More than 7,000 students from primary to secondary benefit from international education at a fraction of the cost charged by other international schools on the continent. We provide individualized counselling to our learners to support them in selecting the right universities and then securing both admission and financing for their studies. We offer an outstanding learning experience striving to educate our learners with Africa at heart and the world in mind.

The Enko Education model has already yielded outstanding results with graduates currently enrolled in some of the most prestigious universities worldwide such as Yale College in the USA, Sciences Po and Ecole Polytechnique in France and the University of Toronto in Canada.

We are financially supported by international development institutions and funds including Proparco, I&P, Adiwale, BIO Invest, Oiko Credit and Liquid Africa, to achieve our growth objective of reaching 20,000 students by 2028.

For 2025, we plan to acquire new schools in countries including but not limited to Uganda, Kenya, Tanzania, Zambia, Zimbabwe, Angola, and South Africa (countries are subject to change).