Sales & Customer Manager - Enko Botho
The deadline for submitting applications is Friday, February 25. The selection takes place in 4 elimination stages. The hiring decision will be announced during the week of March 18.
Are you a dynamic motivator driven by impact and accountability? Do you take pride in delivering results that shape the future? Do you thrive in achieving growth with a lasting difference? Are you a tech-savvy type of marketing professional, with a data & KPI analysis background as part of your portfolio of technical skills?
Then, our vibrant and inspirational company is looking for someone like you in Botswana: we are looking for our Sales & Customer Manager.
At Enko Education, we are on a mission to transform education in Africa by providing world-class learning opportunities. To achieve our ambitious growth and student success goals, we are looking for a Sales and Customer Manager (SCM) who is passionate, strategic, and hands-on.
As the SCM, you'll play a pivotal role in achieving the school’s revenue and growth goals by crafting and executing compelling student recruitment and parent engagement strategies.
With 5 years of professional experience, you are sales-driven professional who thrives on achieving and exceeding targets with a hands-on approach and you possess an extensive knowledge of marketing techniques, as demonstrated by a track record of successfully managing conversion cycles. You have a strategic mindset, capable of designing and executing innovative marketing and customer retention strategies. Your leadership skills, coupled with your collaborative spirit, enable you to inspire your teams and drive them to reaching the defined targets.
With a degree in Marketing, Sales or Business Management, you possess a customer centric mindset and a demonstrated flair for innovative solutions and fresh ideas. Your analytical skills allow you to provide data-driven insights, empowering strategic decision-making. Fluent in English, you have strong communication and interpersonal skills, enabling effective interactions with colleagues, clients, and stakeholders.
Job Accountabilities:
As part of your responsibilities, you will be required to:
- (Strategy) You will have a deep understanding of the local market and defines the school’s student recruitment and works with the HoS (owner of retention) on the retention strategy, based on group guidelines and the expertise of the Marketing Manager.
- (Sales) You will make sure the school achieves its new enrolment target and a constant positive organic growth. You will build strong partnerships with internal and external stakeholders to generate prospects and interact daily with the prospects during recruitment season to convert them into clients and reports each interaction into the CRM tool.
- (Retention) You will support the Head of School and execute parts of the Parents Engagement Plan to achieve high parents satisfaction and student retention.
- (Reporting) You will provide your management with insights and recommendations based on analysis of facts and data. You will raise the alert and escalate when necessary.
- (Management) You will supervise and coordinate the local admission team (welcome officer / admission assistant, Marketing intern / Telemarketer and Digital intern) to implement the student recruitment strategy.
- (Awareness) You will be the guardian of the Enko Brand in his/her country and ensure Enko Botho is the School of Choice for parents.
The candidate must be legally authorised to work in Botswana.
The ideal candidate
Proven experience in sales, marketing, and customer management.
Hands-on experience in executing sales and marketing strategies.
Experience managing a team and leading projects autonomously.
Familiarity with CRM tools and digital marketing strategies.
Strong communication and negotiation skills.
Creativity and problem-solving mindset.
Experience with marketing budgets and financial planning.
Bachelor’s degree or higher in Business, Marketing, or a related field.
About Enko Education
Enko Education is a fast-growing network of African international schools, increasing access to the world’s best universities for learners across Africa. Enko Education has developed innovative programmes leading to globally recognized and sought-after qualifications. We are able to offer those at a fraction of the cost charged by Enko Education as an equal opportunity employer, dedicated to inclusion, a diverse workforce and valuing differences. other international schools in Africa. Furthermore, Enko learners are supported in their higher education applications through our university guidance programme. It supports them in selecting the right universities and then securing both admission and financing for their studies. We offer an outstanding learning experience, striving to educate our learners with Africa at heart and the world in mind.
The Enko Education model is showing impressive results with learners joining top universities like Yale University (USA), Sciences Po (Fr), the University of Toronto (Canada), African Leadership University (Rwanda) and many more.
Enko Education’s network today includes 16 schools across 10 African countries, and aims to reach 60 more schools in at least 20 African countries over the next five years. The group is funded by international institutions such as Proparco, I&P, OikoCredit, BIO, LiquidAfrica, Adiwale partners.
Enko Education schools are committed to child safeguarding and promoting the welfare of students and young people and expect all staff, volunteers, and other third parties to share this commitment. Safer recruitment practices and pre-employment checks will be undertaken.